FAQ
Explore more about incrediDeals, the trusted online retailer in the UAE and become a part of the pleased clientele.
Will I receive a new and sealed product?
All products from incrediDeals are new and sealed, obtained from original distributors. You are purchasing from a reliable source, rather than a marketplace.
Do you offer warranty on Apple products that you sell?
All Apple devices come with a one-year warranty at all Apple Stores in the UAE. Exception: Apple Vision Pro warranty will be valid upon release in the UAE.
Do you offer warranty on non-Apple products you sell?
Each product page specifies if the warranty is local (valid at official service centers in the UAE) or international (valid outside UAE).
Who are incrediDeals?
Our team consists of tech enthusiasts boasting 25 years of expertise in electronics and retail, dedicated to providing top-notch gadgets at affordable prices while ensuring exceptional customer satisfaction.
When did you launch?
Founded in 2018 in Egypt, we have extended our reach to the UAE as of 2023
Can I visit you to pickup my product?
As an online store, we use our Dubai warehouse exclusively for packing and delivering orders with rapid delivery times (2-4 hours across Dubai & 1-2 days for the rest of the UAE). We are exploring ways to seamlessly integrate this function in the future.
Do you really deliver in 2-4 hours in Dubai?
Appears excellent? Certainly! Attempt it out and experience rapid delivery !
Do you offer Cash On Delivery / Card on delivery service?
Cash on delivery / Card on delivery is offered storewide for orders under AED9,999. Certain products may not be eligible for cash on delivery due to limited inventory.
Is it secure to pay through incrediDeals website?
Shop Securely with incrediDeals: Accepting ApplePay, GooglePay, Card, Tamara & Tabby Take advantage of our secure checkout process for a stress-free shopping experience
Can I call incrediDeals?
Please contact us at 0503463250 during our operating hours for assistance with any inquiries you may have.